What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am having an issue with the dropdown not displaying properly.

    Asked by rendered on July 24, 2016 at 11:34 PM

    Hello,

    I am in love with your software and have been raving about it to my friends for the past few days. I was able to create a fantastic form using your tools and I'm almost at the finish line. I'm having an issue with the dropdowns not displaying correctly when I have subtext below them. Can you let me know what I might be doing wrong? I've checked the CSS and can't find what I did to mess it up, and I'm not sure if it was me in the first place. 

     

    Page URL:
    https://form.jotform.com/62035089147153

    displaying Properly JotForm uploads png create
  • Profile Image
    JotForm Support

    Answered by ashwin_d on July 25, 2016 at 04:11 AM

    Hello rendered,

    Please inject the following custom css code and that should solve your problem:

    .form-sub-label-container {

        float: none !important;

        vertical-align: middle;

        height: 40px !important;

    }

    The following guide should help you how to inject custom css code in form:  https://www.jotform.com/help/117-How-to-Inject-Custom-CSS-Codes 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image

    Answered by rendered on July 25, 2016 at 04:25 PM

    Thank you for this. It worked great. I did have to include the element code as well since it ended up messing with my "Full Name" field, but it worked great.

     

    Thank you for the help!

  • Profile Image
    JotForm Support

    Answered by Kiran on July 25, 2016 at 06:25 PM

    Great! Glad to see that the issue is now resolved by including the element code as well. Please do not hesitate to get back to us if you need any further assistance. We will be happy to help. 

    Thank you for using JotForm!