What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I know a form maximum's submission quota?

    Asked by CarolTsang on July 29, 2016 at 05:15 AM

    I have set a submission quota which is 500 to my form. However, there is only 100 submission from my account. I'm using the form for an event.  How can I make sure the submission quota is 500 not 100? Is there any way i can view the quota from a form level? 



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    Answered by Boris on July 29, 2016 at 05:49 AM

    Your account is on a free plan, which means that each month you can receive up to 100 submissions.

    Your account can store a total of up to 500 submissions at any given time, which means it would take your account at least 5 months of receiving the maximum monthly number of submissions to fill out your total submissions storage.

    When the total submissions storage of 500 is reached, as you are receiving newer submissions, the oldest will be automatically deleted to make room - which means that a free account can never go over 500 total submissions.

    The above described are limits of your JotForm account, which means they apply to a combined number of submissions from all of your forms.

    If you want to make sure that a single form from your account cannot receive more than 500 responses / submissions in total, you can set up form submission limits on your form:


    If there is anything else we can do to help, please let us know. Cheers