What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Wrong version of the form is auto saved

    Asked by southernsetup on July 30, 2016 at 11:06 PM

    I just worked on this for three fucking hours and it auto saved and all sorts of shit and its gone - are you kidding me and I just paid yall for this

    https://www.jotform.us/form/62117562293152?preview=true 

    Page URL:
    https://www.jotform.us/form/62117562293152?preview=true

    saved
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    JotForm Support

    Answered by BJoanna on July 31, 2016 at 05:42 AM

    If I understood you correctly, wrong version of your form was saved. This can happen when your Form Builder is opened in multiple tabs of in multiple browsers. 

    You can use our Form Revision History feature to revert your form to previous version. 

    How to view form revision history

    I saw that on one version there was 52 updates. I would suggest you to revert your form to version before that one. 

    Please do not open Form Builder in multiple tabs or browsers, to prevent that same thing is happened again. 

    You can also disable Auto Save option. Inside of this guide you can find how to do it:

    https://www.jotform.com/help/86-How-to-Disable-Auto-Save 

    Hope this will help. Let us know if you need further assistance.