Submission error on form

  • tanisha529
    Asked on August 1, 2016 at 12:05 PM

    We keep getting errors for submission. I have uodated the required fields to eliminate problems but still errors

  • Charlie
    Replied on August 1, 2016 at 1:29 PM

    May we know what specific errors or warning message you are getting? That would help us better to understand the problem.

    I went ahead to check your form and I noticed that you have enabled the "Unique Submission" option to "Check cookies and IP".

    Submission error on form Image 1 Screenshot 20

    Please note that a user will NOT be able to make multiple submissions, that feature will prevent users who previously made a submission to make another one if they are using the same browser and device. You can disable that option/feature to enable multiple submission.

    To learn more about that function, you can check this guide: https://www.jotform.com/help/64-How-to-Set-Unique-Submissions-on-a-Form 

    Let us know if that resolves your problem.