Transfer forms to another email

  • Dan
    Asked on August 1, 2016 at 1:41 PM

    I have several forms set up under dkcfm2@gmail.com. thus anytime a form is submitted the form results are sent to that email address. I would instead like for all form submissions to be sent to Crossfitmodifica@gmail.com. 

    Hhow can this be done?

  • victor
    Replied on August 1, 2016 at 2:59 PM

    I have just reviewed your account and did not see any forms under your email. I am assuming that this has already been resolved.

    If you have any other question, please do not hesitate contacting us.

  • victor
    Replied on August 1, 2016 at 4:56 PM

    If you created forms under the folder crossfitmodifica, all the forms will be located in that account. I have reviewed your account again and you do not have any forms in your account. I do see 12 forms in the account crossfitmodifica.

  • victor
    Replied on August 2, 2016 at 7:22 PM

    You should not have to worry where the submission are getting store in. All the forms are located in the other account crossfitmodifica. As long as the forms are located in this account, all the submission will also be stored here.

    If they were being stored in another account, we would have a real security problem. Luckily we don't :) . Your account does not have any forms and no submissions will be stored here.

    If you have in other concern, please let us know.

  • Irshad
    Replied on August 4, 2016 at 10:46 AM

    I have just checked your account, and I am not able to see any of the form in your account. Please send us the form URLs, so we can verify what email address has been used in the forms for getting the email notifications of form submissions. 

    You can also check how to set email notifications of form submissions, on the below URL:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Earlier we faced some technical issues, and because of that you got "temporary unavailable" notice. So we apologies for that. Now that technical issue has been fixed. So please check it once again. Thanks.