What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My payment form wont load all the way on cell phone

    Asked by closequartershoot on August 03, 2016 at 01:09 PM
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 03, 2016 at 02:14 PM

    I checked both of your forms, and they load on mobiles:



    Is there any specific device we can test? If you have embedded your forms in a webpage and they don't load there, please share the exact URLs where the forms are embedded, so we can test further.

  • Profile Image

    Answered by closequartershoot on August 03, 2016 at 02:45 PM
    do you the submit buttonat the botton on the page, thanks

  • Profile Image
    JotForm Support

    Answered by BJoanna on August 03, 2016 at 03:46 PM

    I saw that you have opened two more threads regarding same issue. Please do not open multiple threads, because that can only cause confusion. 

    Please see an answers my colleagues provide you on your other threads: