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ABCASystemsAsked on August 4, 2016 at 6:29 AM
Hello please can you help
I appear to have ran out of upload space despite deleting a vast amount of submissions.
Please can you advise how I can free the upload space.
Thank you
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John_BensonReplied on August 4, 2016 at 10:45 AM
I checked your forms and I can see thatthere are still a lot of uploaded files in the submissions. Please check these 2 forms:
DTH QA Inspection Form - https://www.jotformeu.com/form/43093591975365
DTH QA Inpection Post Install - http://www.jotformeu.com/form/61042468705353Please take note that you need to delete the submission that has attachments or uploads in order to clear up your storage space. Here's a guide: How-to-Delete-Form-Submission-Data
Please don't forget to delete the forms in the Trash folder.
Let us know if the storage space is still not updated after this. Thank you.