No available upload space

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    ABCASystems
    Asked on August 04, 2016 at 06:29 AM

    Hello please can you help

    I appear to have ran out of upload space despite deleting a vast amount of submissions. 

    Please can you advise how I can free the upload space.

    Thank you

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    John_Benson
    Answered on August 04, 2016 at 10:45 AM

    I checked your forms and I can see thatthere are still a lot of uploaded files in the submissions. Please check these 2 forms:

    DTH QA Inspection Form - https://www.jotformeu.com/form/43093591975365
    DTH QA Inpection Post Install - http://www.jotformeu.com/form/61042468705353

     

    Please take note that you need to delete the submission that has attachments or uploads in order to clear up your storage space. Here's a guide: How-to-Delete-Form-Submission-Data

    Please don't forget to delete the forms in the Trash folder.

    Let us know if the storage space is still not updated after this. Thank you.