- ruthgordonAsked on August 09, 2016 at 09:33 AM
- JotForm SupportKevin_GAnswered on August 09, 2016 at 11:09 AM
This is the limit on the number of submissions you can store on your account, this limit is present only on free accounts.
The limit is 500 submissions, I have just checked your account and I can see you currently have 513 submissions.
What you can do is:
1. Manually delete some submissions, this will help you to decrease the number of submissions you currently have and you will not reach the limit, to avoid losing data here is a guide that will help you to How-to-export-all-of-your-data-at-once.
2. If you do not want to delete your submissions, you may keep them on JotForm, to do it you only need to upgrade your account to the Storage plan:
If you do not take any action, your oldest submissions will be deleted and the newest will remain on your account.
If you have any question, please let us know.