submission storage

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    ruthgordon
    Asked on August 09, 2016 at 09:33 AM
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    Kevin_G
    Answered on August 09, 2016 at 11:09 AM

    This is the limit on the number of submissions you can store on your account, this limit is present only on free accounts. 

    The limit is 500 submissions, I have just checked your account and I can see you currently have 513 submissions. 

    What you can do is: 

    1. Manually delete some submissions, this will help you to decrease the number of submissions you currently have and you will not reach the limit, to avoid losing data here is a guide that will help you to How-to-export-all-of-your-data-at-once

    2. If you do not want to delete your submissions, you may keep them on JotForm, to do it you only need to upgrade your account to the Storage plan: 

    If you do not take any action, your oldest submissions will be deleted and the newest will remain on your account. 

    If you have any question, please let us know.