- JotForm SupportJanAnswered on August 11, 2016 at 01:17 PM
The reason why you encountered a problem converting the form to a PDF is because your account is on dormant status. Please try it again, you should be able to create a PDF form now. Normally, the process should take less than a minute depending on the size of the online form.
Please check these related guides:
Hope that helps. Thank you.
- jeffpbeckerAnswered on August 11, 2016 at 05:41 PM
Thank you for your help today!