What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the correct procedure to create a PDF of the online form?

    Asked by jeffpbecker on August 11, 2016 at 12:36 PM
    what is the correct procedure to create a PDF of the online form?  How long does this normally take?
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    JotForm Support

    Answered by Jan on August 11, 2016 at 01:17 PM

    The reason why you encountered a problem converting the form to a PDF is because your account is on dormant status. Please try it again, you should be able to create a PDF form now. Normally, the process should take less than a minute depending on the size of the online form.

    Please check these related guides:

    Hope that helps. Thank you.

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    Answered by jeffpbecker on August 11, 2016 at 05:41 PM

    Thank you for your help today!