-
emilybenAsked on August 11, 2016 at 12:51 PM
I made a new form and implemented it into my website. When clients try to pay with paypal and submit the form (on jotforms, not to the paypal part yet) it freezes on submit forms. This is only happening on one of my 4 forms that use paypal. Also, captcha is stuck trying to generate.
www.emilybennettphotography.com/mini-session
-
David JotForm SupportReplied on August 11, 2016 at 2:13 PM
I tested the form itself and was redirected to PayPal without issue. There may be something up with the oEmbed method. Try replacing your current embed code with your forms iFrame code:
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
If that does not allow the embedded form to function properly, let us know and we will be happy to have another look.