What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to enable Stripe autoresponse instead of JotForm autoresponse.

    Asked by houses4renttampa on August 12, 2016 at 10:03 AM

    How do you enable the email auto responder for stripe to send receipts upon payment to the customer instead of the auto responder on jotform


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    JotForm Support

    Answered by BDAVID on August 12, 2016 at 12:03 PM

    That is not possible to do with our integration. You can only setup you form autoresponder to send the receipt confirmation to the form filler: https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    If you do not want to show all the information to your users in their email, please checked the following guide to learn how to you show only some of the information from the payment tool: https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts

    Let us know if you need more help, we will be glad to assist you.