I forgot my password or ID. Please, send it to my e-mail. I'm trying to do it through site, but mail does not come... Please, help!

The reset password email does not arrive in your inbox because your email address was in our bounce list.

I now removed your email address from our bounce so please retry initiating password reset. You should be able to receive the next password reset email. To avoid being in our bounce list, please see How to Prevent Email Bouncing Related Issues.