- MediorusAsked on August 15, 2016 at 06:15 AM
- JotForm SupportChriistianAnswered on August 15, 2016 at 09:38 AM
The reset password email does not arrive in your inbox because your email address was in our bounce list.
I now removed your email address from our bounce so please retry initiating password reset. You should be able to receive the next password reset email. To avoid being in our bounce list, please see How to Prevent Email Bouncing Related Issues.