What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I no longer receiving email notifications of submission requests?

    Asked by garypaladin on August 15, 2016 at 11:02 AM

    I always got and email when a new submission was made, but they have suddenly stopped.  ?why

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    Answered by victor on August 15, 2016 at 12:08 PM

    Sorry for the inconvenience. Your yahoo email was placed in our bounce list for the following reason:

    Reason(s) : smtp; 554 5.7.9 Message not accepted for policy reasons. See

    I have already removed it and you should be able receive notification with no problems. If you are still having problems with your email or any other. You can remove it from the list by going into:

    ACCOUNT->SETTING->BOUNCE LIST