What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Photo Upload Size

    Asked by Jason Carter  on August 18, 2016 at 04:41 PM


    I'm trying to use your form to create a survey that includes photo uploads. However, the photos I wish to upload are larger than the size you allow. If I upgrade my account, will this include larger photo size uploads?




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    JotForm Support

    Answered by BDAVID on August 18, 2016 at 07:09 PM

    You can change your upload file size limit, however, in free accounts the available space limit is 100MB. So, you can upgrade your account to a plan that bests suits your needs: https://www.jotform.com/help/331-How-to-Upgrade-My-Account 

    Please read this article to change the max upload size limit in your form: https://www.jotform.com/help/33-Changing-the-upload-size-limit 

    Let us know if you need more help.