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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Mailchimp is not updating the clients

    Asked by BrighterMinds on August 18, 2016 at 11:46 PM

    Hello, 

    I created my first form and integrated it with Mailchimp. 

    However, when I did a test client, the client did not show up in Mailchimp, nor was a Mailchimp notification receipt email was sent. 

    Could you help?

     

    Thanks.

    integrate integrated thanks hello and
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    JotForm Support

    Answered by beril on August 19, 2016 at 03:32 AM

    I've tested the MailChimp integration with a demo form, it is working fine on my side. It is updating the data without any issues.

     

    Can you remove your integration and re-integrate your MailChimp integration?  It should fix the issue. In addition to that, Please, also check the guide below for more information:

    https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.