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    Mailchimp is not updating the clients

    Asked by BrighterMinds on August 18, 2016 at 11:46 PM


    I created my first form and integrated it with Mailchimp. 

    However, when I did a test client, the client did not show up in Mailchimp, nor was a Mailchimp notification receipt email was sent. 

    Could you help?



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    JotForm Support

    Answered by beril on August 19, 2016 at 03:32 AM

    I've tested the MailChimp integration with a demo form, it is working fine on my side. It is updating the data without any issues.


    Can you remove your integration and re-integrate your MailChimp integration?  It should fix the issue. In addition to that, Please, also check the guide below for more information:


    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.