Mailchimp is not updating the clients

  • Profile Image
    BrighterMinds
    Asked on August 18, 2016 at 11:46 PM

    Hello, 

    I created my first form and integrated it with Mailchimp. 

    However, when I did a test client, the client did not show up in Mailchimp, nor was a Mailchimp notification receipt email was sent. 

    Could you help?

     

    Thanks.

  • Profile Image
    beril
    Answered on August 19, 2016 at 03:32 AM

    I've tested the MailChimp integration with a demo form, it is working fine on my side. It is updating the data without any issues.

     

    Can you remove your integration and re-integrate your MailChimp integration?  It should fix the issue. In addition to that, Please, also check the guide below for more information:

    https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp

    If you have any question or issues, please do not hesitate to contact us. We will be glad to assist you.