What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form Warnings: Changes are not saved in the new preferences wizard

    Asked by RahmanAulia on August 20, 2016 at 12:38 AM

    Hi, please help, i can't change the error message.

  • Profile Image
    JotForm Support

    Answered by jonathan on August 20, 2016 at 01:26 AM

    You can follow this user guide: https://www.jotform.com/help/61-How-to-Change-Form-Warnings

    I test on your form https://www.jotform.me/form/62301004767447 and it was working 



  • Profile Image

    Answered by RahmanAulia on August 20, 2016 at 01:48 AM

    I mean the change i've made is not saved by the system. It is still default warnings.

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 20, 2016 at 03:38 AM

    Thanks for reporting. I was able to reproduce the problem. I have now raised this to our developers so they can fix this as soon as possible. We'll let you know via this thread.

    For now, we suggest editing the form warnings in the old preferences wizard. It should work.

    Here's how:

    1. Append &old parameter in the address URL while editing your form or visit this URL https://www.jotform.com/?old

    2. Go to Preferences > Advanced Settings then edit your Form Warnings

    Make sure to save your form after that.

    If in case you want to go back to the new wizard again, replace &old with &test

    If you need further assistance, let us know.



  • Profile Image
    JotForm Developer

    Answered by hasan on August 22, 2016 at 09:59 AM


    Thanks for your report. We fixed the issue. Could you please try it again and let us know if you have any problems?

    Thank you.