Form Warnings: Changes are not saved in the new preferences wizard

  • RahmanAulia
    Asked on August 20, 2016 at 12:38 AM

    Hi, please help, i can't change the error message.

  • jonathan
    Replied on August 20, 2016 at 1:26 AM

    You can follow this user guide: https://www.jotform.com/help/61-How-to-Change-Form-Warnings

    I test on your form https://www.jotform.me/form/62301004767447 and it was working 

    Form Warnings: Changes are not saved in the new preferences wizard Image 1 Screenshot 20

     

     

  • RahmanAulia
    Replied on August 20, 2016 at 1:48 AM

    I mean the change i've made is not saved by the system. It is still default warnings.

  • Elton Support Team Lead
    Replied on August 20, 2016 at 3:38 AM

    Thanks for reporting. I was able to reproduce the problem. I have now raised this to our developers so they can fix this as soon as possible. We'll let you know via this thread.

    Form Warnings: Changes are not saved in the new preferences wizard Image 1 Screenshot 30

    For now, we suggest editing the form warnings in the old preferences wizard. It should work.

    Here's how:

    1. Append &old parameter in the address URL while editing your form or visit this URL https://www.jotform.com/?old

    2. Go to Preferences > Advanced Settings then edit your Form Warnings

    Form Warnings: Changes are not saved in the new preferences wizard Image 2 Screenshot 41

    Make sure to save your form after that.

    If in case you want to go back to the new wizard again, replace &old with &test

    If you need further assistance, let us know.

     

     

  • hasan JotForm Developer
    Replied on August 22, 2016 at 9:59 AM

    Hello,

    Thanks for your report. We fixed the issue. Could you please try it again and let us know if you have any problems?

    Thank you.