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    After making a number of changes to form all my changes were lost.? RESOLVED

    Asked by AA_C on August 21, 2016 at 01:08 PM

    I made a number of changes to my form.

    Saved them and previewed Form.

    I then added some custom css script and saved, previewed and tested. All was good. 

    I then hit the browser back button, in error, and when I went back to the form all my changes we lost.

    I went back to "My Forms" and tried again, all changes were gone.

    What Gives ???????? #$@%&*

    very annoying! 

    Robert 

    Page URL:
    https://www.jotform.com//?formID=50263402889963

    reverts back
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    JotForm Support

    Answered by Kiran on August 21, 2016 at 03:00 PM

    If the form is successfully saved, you should be able to recover it from the form revision history. Please refer to the guide below that can help you with reverting the form to the earlier working version.

    https://www.jotform.com/help/294-How-to-view-form-revision-history

    Please give it a try and let us know if you need any further assistance. We will be happy to assist. 

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    Answered by AA_C on August 21, 2016 at 04:01 PM

    Thank you I will try it

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    Answered by AA_C on August 21, 2016 at 05:39 PM

    I found the one with the most current changes.... GREAT!

     

    A SIDE NOTE, New Thread:

    "Unable to scroll down to view list of all changes in Revision History" 

    One thing I noticed at the revision history page, on the right side is a list of changes.

    I had 20 some updates, but I was not unable to scroll down to view them all.

    I think this was submitted as a issue to the programmers some time back. 

    Anyway just thought you should know.

     

    Best regards, and Thank You,

    Robert

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    JotForm Support

    Answered by BDAVID on August 21, 2016 at 06:36 PM

    On behalf of my colleague, you are welcome!

    Regarding the scrolling issue, I believe you are referring to this thread: https://www.jotform.com/answers/810778, where the issue was escalated. If the issue continues, please reply there, so we can send a reminder to our second level.

    Open a new thread if you need anything else, we will be glad to assist you.

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    Answered by AA_C on August 21, 2016 at 07:10 PM

    Yes this is the issue, and I reported it... hummmmm ... how about that!

    I left a reply there so it can be looked at again.

    Robert