Conditions Show/hide fields: Label is still showing although the field is hidden.

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    Asked on August 22, 2016 at 11:37 AM


    Can someone take a look at this form.  Some hidden fields cannot be hidden:


    #CELPIP_R, #IELTS_R, #TEF_R, #No 2nd Language, #CELPIP2_R, #IELTS2_R, #TEF2_R, #No Spouse Language



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    Answered on August 22, 2016 at 12:26 PM

    I found these fields that are still showing its label although they're hidden: 


    #No 2nd Language

    #No Spouse Language

    I have tried to show and hide the field multiple times, but labels are still showing, I will forward the thread to our second level so our developers will investigate the issue and this will be resolved. 

    In the meantime, you can hide it with custom CSS code, please inject this to your form: 

    #label_150, #label_111, #label_140{

        display: none;


    This guide will help you to inject the code to your form: How-to-Inject-Custom-CSS-Codes

    We will let you know when this is resolved. 


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    Answered on August 22, 2016 at 07:34 PM

    It works.  This temporarily solve the issue.  Thanks.

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    Answered on September 10, 2016 at 03:48 AM


    This has now been permanently fixed.  You are able to remove the custom CSS should you want to.