My form is not visible / loading on mobile devices?

  • Profile Image
    gerarddebruin
    Asked on August 25, 2016 at 11:45 AM
  • Profile Image
    EltonCris
    Answered on August 25, 2016 at 01:07 PM

    It seems the page itself where the form is embedded is not mobile responsive. The form container, when viewed on mobile, is shrinking so that's probably one of the reasons why.

    Also, it seems something is blocking the form source code from executing the page when viewed on mobile. It could be due to script conflicts. I suggest to re-embed your form using iframe embed code first, this might help fix the problem.

    Let us know how this goes. Thanks!

  • Profile Image
    gerarddebruin
    Answered on August 25, 2016 at 02:39 PM

    Worked!

    Thanks!

     

     

  • Profile Image
    Irshad
    Answered on August 25, 2016 at 03:44 PM

    You are welcome. If you need further assistance, feel free to revert back.