What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form is not visible / loading on mobile devices?

    Asked by gerarddebruin on August 25, 2016 at 11:45 AM
    Page URL:

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    JotForm Support

    Answered by EltonCris on August 25, 2016 at 01:07 PM

    It seems the page itself where the form is embedded is not mobile responsive. The form container, when viewed on mobile, is shrinking so that's probably one of the reasons why.

    Also, it seems something is blocking the form source code from executing the page when viewed on mobile. It could be due to script conflicts. I suggest to re-embed your form using iframe embed code first, this might help fix the problem.

    Let us know how this goes. Thanks!

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    Answered by gerarddebruin on August 25, 2016 at 02:39 PM





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    Answered by Irshad on August 25, 2016 at 03:44 PM

    You are welcome. If you need further assistance, feel free to revert back.