What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    What happened to my blank pdf form?

    Asked by mamoros on August 27, 2016 at 06:29 PM

    Hello Support - My blank pdf form looked ok, and then I printed it and got this:

     

     

    Page URL:
    https://form.jotform.com/62258472884164

    blank PDF hello then and printed
  • Profile Image
    JotForm Support

    Answered by BDAVID on August 27, 2016 at 11:25 PM

    What is the problem you are getting? Are you trying to create a PDF form as shown on this guide? https://www.jotform.com/help/212-How-to-create-a-PDF-form 

    You could share a screenshot of the issue you are getting to illustrate better what you mean, simply load the link of this thread in your browser: https://www.jotform.com/answers/918516 

    Then include the screenshot as shown on this guide: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum 

    Let us know if you need more help.

  • Profile Image

    Answered by mamoros on August 27, 2016 at 11:45 PM
    Hello BDAVID - Yes, I did follow the instructions as indicated in the
    first paragraph of your reply.
    Here's the screen shot below. What I do notice, is that when I click on
    "Create PDF Form", it is grayed out although it does create a pdf file.
    And then I get the background color, lower starting point on the first
    page, and some messed up parts of the form. I've attached it to this
    email. Look at pages 3 and 4, which don't look right.
    Thank you!
    Melinda
    ...
  • Profile Image

    Answered by mamoros on August 28, 2016 at 12:15 AM

    Hello BDAVID - Yes, I did follow the instructions as indicated in the first paragraph of your reply. 

     

    Here's the screen shot below.  What I do notice, is that when I click on "Create PDF Form", it is grayed out although it does create a pdf file.  And then I get the background color, lower starting point on the first page, and some messed up parts of the form.  I've attached it to this email.  Look at pages 3 and 4, which don't look right.

     

    Thank you!

     

    Melinda

     

    P.S.  I sent you an email with an attachment of the form that was generated.

  • Profile Image
    JotForm Support

    Answered by Nik_C on August 28, 2016 at 04:22 AM

    I'm sorry, but unfortunately, we didn't receive your screenshot, please try to insert an image through this thread directly and use this guide to do that: https://www.jotform.com/answers/414264-How-to-include-screenshot-image-in-the-support-forum 

    We'll wait for your response so we can investigate further.

    Thank you!