If I upgrade my account to bronze, can I switch to different plan if I need it?

  • Benito
    Asked on September 5, 2016 at 11:34 AM

    Estimados,

    ¿Qué pasa si adquiero un plan, por ejemplo: el bronze y mientras la campaña está activa quiero pasarme al plan silver, ¿existe algún impedimento? ¿cómo es la metodología?

     

    Quedo atento a sus comentarios.

     

    Muchas gracias,

  • Kevin Support Team Lead
    Replied on September 5, 2016 at 12:09 PM

    Yes, you can switch your subscription if you want, our system will recognize the switch and your account should be changed to the plan that you want. 

    Only if you're using PayPal as payment method this will be different, if you switch your subscription this may generate duplicated subscriptions so to avoid this you will need cancel your current PayPal subscription and upgrade to the needed plan again. 

    If you have any question, please let us know.