What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    If I upgrade my account to bronze, can I switch to different plan if I need it?

    Asked by Benito  on September 05, 2016 at 11:34 AM


    ¿Qué pasa si adquiero un plan, por ejemplo: el bronze y mientras la campaña está activa quiero pasarme al plan silver, ¿existe algún impedimento? ¿cómo es la metodología?


    Quedo atento a sus comentarios.


    Muchas gracias,

  • Profile Image
    JotForm Support

    Answered by Kevin_G on September 05, 2016 at 12:09 PM

    Yes, you can switch your subscription if you want, our system will recognize the switch and your account should be changed to the plan that you want. 

    Only if you're using PayPal as payment method this will be different, if you switch your subscription this may generate duplicated subscriptions so to avoid this you will need cancel your current PayPal subscription and upgrade to the needed plan again. 

    If you have any question, please let us know.