How to revert previous design on my form?

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    NEHL
    Asked on September 05, 2016 at 04:59 PM

    Hi,

     

    I have been working on a part of my form and after saving the changes I have noticed that the bottom half of my form seems to be missing. Do you have a backup and restore service?

    Jon.

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    liyam
    Answered on September 05, 2016 at 07:31 PM

    Hello Jon,

    You can revert your forms via Form Revision History. There, you can see every form change you've made and likewise make reversions. You can learn more about it on this guide: https://www.jotform.com/help/294-How-to-view-form-revision-history

    Thanks.

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    NEHL
    Answered on September 06, 2016 at 03:42 PM

    Hi,

    That worked perfectly - Thank you!

    Jon.

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    Nik_C
    Answered on September 06, 2016 at 04:58 PM

    On behalf of my colleague, you're welcome.

    I'm glad it worked for you.

    If you need any additional assistance please let us know, we'll be glad to help.

    Cheers :)

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    NEHL
    Answered on September 12, 2016 at 10:11 AM

    Hi,

    After taking the above action that I was advised to after half of my form disappeared it would now appear that all of my email notifications and the conditions that controlled them have now disappeared. Please could you advise how to get these back?

    Thanks,

    Jon.

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    Chriistian
    Answered on September 12, 2016 at 11:21 AM

    Hi,

    Are you referring to the form http://www.jotformeu.com/form/62272245579361?

    I think you have reverted to the version wherein there were no email notifications and conditions yet in you form. Please note that if you revert to a certain version, changes you made after that version will be lost.

    This means you can either have the old design without the emaill notifications and conditions in your form or have your new design with emaill notifications and conditions in your form.

    Unfortunately, you might need to revert to the version wherein the form has the new design but there are email notifications and conditions.

    Do let us know if you need further assistance.