Stuck at Please Wait

  • Profile Image
    rickster2010
    Asked on September 07, 2016 at 04:54 PM

    Hi my form of samabfutebol is work only in the test mail. 

    What can i do about this? my mail is aanmelden@sambafutebol.nl 

     

    Regars,

    Ricardo

  • Profile Image
    liyam
    Answered on September 07, 2016 at 08:51 PM

    Hello Ricardo,

    I just made a submission using your form and the emails were sent properly to its recipients. Can you check the inbox of the two email accounts aanmelden@sambafutebol.nl and rnjankie@gmail.com?

    Thanks.

  • Profile Image
    rickster2010
    Answered on September 08, 2016 at 05:45 AM
    Hi the problem is when people goes fill the form live than after click on the button submit it dont go tot he page of thanks for fill the form.
    And i recieve nothing.
    http://sambafutebol.nl/aanmelden-inschrijven-2016-2017/

    regards,

    ricardo
    Van: JotForm [mailto:noreply@jotform.com]
    Verzonden: donderdag 8 september 2016 02:50
    Aan: aanmelden@sambafutebol.nl
    ...
  • Profile Image
    Rose
    Answered on September 08, 2016 at 07:06 AM

    Thank you for letting us know.

    When I tried to send a submission to your form for testing purpose, I realised that the form is stuck at please wait. That' why, you could not get a notification because it failed to submit. 

    To solve this problem, please embed your form with Iframe instead of script. Since, it seems that you used script method when I inspect your site. 

    This is the guidance of how to get Iframe code of your form. 

    https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Hope, this would help your issue but  if not; please let us know. We will try to find another way.