What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Thank you for contacting us and sorry for the issue you have been experiencing.
Before go ahead, I need you to clear several points.
1. Did it work earlier and stop working now? If so, try this. First removed the integration and then re-integrate.
2. Or, have you recently integrate it and not work properly from the beginning? If so, please check the steps in this guidance. Since, it might be due to the fact that you missed some steps or apply in a wrong way.
It would be also good to know some other details regarding your issue if it is not any of the above.
Waiting for your return.