What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can you recover a deleted form

    Asked by pbettles on September 08, 2016 at 11:39 AM

    I just deleted a form on accident that I need! And of course, I deleted the trash can as well. Is there a way to recover and reactivate this lost form? 

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    JotForm Support

    Answered by Jim_R on September 08, 2016 at 01:50 PM

    Sorry but we won't be able to restore forms that were PURGED from the TRASH folder.

    Before you purge a form, you will be presented with another popup like this:

    This is to ensure that you really want to continue even after knowing that the process is irreversible. We also noted this on this guide on How-to-Restore-Deleted-Forms 

    Just in case though, I still checked your account and confirmed there's nothing in the TRASH folder so I'm assuming you ended up purging the form and sadly, there's no way to recover that.

    I also noticed your account is overlimit. You have reached 11 out of 10 Payment Submissions.

    Because of this, all your forms are now disabled so from here, you have 2 options to choose from:

    1. Either upgrade to a higher tier plan https://www.jotform.com/pricing

    2. Or wait until the first day of the next month to get your fresh 10 payment submissions replenished