Can you recover a deleted form

  • Profile Image
    Asked on September 08, 2016 at 11:39 AM

    I just deleted a form on accident that I need! And of course, I deleted the trash can as well. Is there a way to recover and reactivate this lost form? 

  • Profile Image
    Answered on September 08, 2016 at 01:50 PM

    Sorry but we won't be able to restore forms that were PURGED from the TRASH folder.

    Before you purge a form, you will be presented with another popup like this:

    This is to ensure that you really want to continue even after knowing that the process is irreversible. We also noted this on this guide on How-to-Restore-Deleted-Forms 

    Just in case though, I still checked your account and confirmed there's nothing in the TRASH folder so I'm assuming you ended up purging the form and sadly, there's no way to recover that.

    I also noticed your account is overlimit. You have reached 11 out of 10 Payment Submissions.

    Because of this, all your forms are now disabled so from here, you have 2 options to choose from:

    1. Either upgrade to a higher tier plan

    2. Or wait until the first day of the next month to get your fresh 10 payment submissions replenished