How does JotForm know where to send the email of a completed submission?

  • ste_v_ens
    Asked on September 9, 2016 at 9:58 AM

    So far, I am impressed with this program.  Looking forward to using it more.

    I recently set up my first form.  When it was submitted, it sent an email to the user.

    How did it know where to send it?

     

    I love being able to get an email myself AND have it sent to a folder.  GREAT!

     

    Thanks.

  • Jan
    Replied on September 9, 2016 at 11:16 AM

    We have 2 types of email alerts, the Email Notification and the Auto-responder.

    The Email Notification is the alert that you will receive when someone completed your form. To know more about the notifications, please refer to this guide: Setting-Up-Email-Notifications

    The Auto-responder email is the email that will be sent to the person who completed the form. Normally, the Auto-responder will use the value entered in the "Email" field as the recipient. Please refer to this user guide: Creating-a-Form-Autoresponder.

    How does JotForm know where to send the email of a completed submission? Image 1 Screenshot 50

    If you want to change the email recipient of the notification, please follow the steps below:

    1. Click the "Emails" button in the top toolbar.

    How does JotForm know where to send the email of a completed submission? Image 2 Screenshot 61

    2. Select the notification and then click the "Edit" button.

    How does JotForm know where to send the email of a completed submission? Image 3 Screenshot 72

    3. Go to the "Recipients" tab. In this tab, you'll see the "Recipient Emails" where you can add or delete a recipient.

    How does JotForm know where to send the email of a completed submission? Image 4 Screenshot 83

     

    If you have any questions, let us know. Thank you.