What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I remove uploaded images

    Asked by bfestreasurer on September 10, 2016 at 12:59 PM


    How can I remove images that were previously uploaded?  They were sample images that were not used.


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    JotForm Support

    Answered by Kevin_G on September 10, 2016 at 08:20 PM

    To delete a file associated to a submissions you will need to delete the entire record, while on the submissions page click on the "X" red icon to delete the single submissions and it should delete the file from our servers as well: 

    However, you may also provide us the details of the submissions that you want to delete and we will delete the files on our end too. 


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    Answered by bfestreasurer on September 10, 2016 at 10:45 PM
    I’m not trying to delete submissions, I’m trying to delete images I have uploaded to my JotForms account which were used on forms. (The images are no longer used.)


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    Answered by Irshad on September 11, 2016 at 09:22 AM

    I have checked your recent Form: https://www.jotform.com/62517315758158. And I am able to see 2 images, one is at Background and another is above the "Donate" button.

    If you want to delete the image above the "Donate" button, then go to the Edit Form page, and at the right side of image there is a sign of cross button (X) at right side of image, so click on that button, and your image will be deleted. Please check the screenshot:


    If you want to delete the background image, then click on the "Design" icon, and then in the new popup, you will get the option of remove background image at the bottom side, you need to click to the link "Remove image", and then "Save changes" button. Please check the screenshot:

    If you face any issue, or need further assistance, feel free to revert back.