- shirleyhendrikseAsked on September 12, 2016 at 11:15 AM
we have a problem with our submit button.
The submit buttons doesn't work when the form is embedded on our website.
It says 'one moment please' and hangs
I tested the form directly from the jotform url (https://form.jotform.com/62554400454955) and there the submit buttons works perfectly.
- JotForm SupportChriistianAnswered on September 12, 2016 at 12:23 PM
I checked the link you provided and I noticed that the form is not embedded to the site. You only have added the a link to your form in the site.
If you want to display the form on your website, can you try to embed it using the iFrame embed code of the form and see if this will fix the issue you have encountered? To get the iFrame embed code of your form, just follow the instructions provided in this article: Getting the form iFrame code.
- shirleyhendrikseAnswered on September 12, 2016 at 05:12 PM
We changed the form in the meantime replacing it by a link, because we send out a call for registration and can not afford a non-working form at the moment.
We embedded the form on another page: http://kunstroute65.nl/test/
for you to check why the submit button is not working when the form is embedded...
- JotForm SupportMikeAnswered on September 12, 2016 at 08:50 PM
It seems that your oembedded form is not submittable due to wordpress restrictions. I would like to suggest wordpress embedding method from the following video guide:
Text version of the guide:
Please give it a try and let us know if you need any further assistance.
- JotForm SupportChriistianAnswered on September 15, 2016 at 03:33 AM
Hello @ReneeR1205. To better assist you, I have moved your question to its own thread. Please follow this link to view your thread: https://www.jotform.com/answers/932775. Thank you.