What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Not possible to submit wordpress embedded form.

    Asked by shirleyhendrikse on September 12, 2016 at 11:15 AM

    Hi,

    we have a problem with our submit button.

    The submit buttons doesn't work when the form is embedded on our website.

    It says 'one moment please' and hangs

     

    I tested the form directly from the jotform url (https://form.jotform.com/62554400454955) and there the submit buttons works perfectly.

    Page URL:
    http://kunstroute65.nl/aanmeldformulier-kunstroute65-manifestatie/

    wordpress embed form please wait
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 12, 2016 at 12:23 PM

    I checked the link you provided and I noticed that the form is not embedded to the site. You only have added the a link to your form in the site. 

     

    If you want to display the form on your website, can you try to embed it using the iFrame embed code of the form and see if this will fix the issue you have encountered? To get the iFrame embed code of your form, just follow the instructions provided in this article: Getting the form iFrame code.

  • Profile Image

    Answered by shirleyhendrikse on September 12, 2016 at 05:12 PM

    Hi Chriistian,

    We changed the form in the meantime replacing it by a link, because we send out a call for registration and can not afford a non-working form at the moment.

    We embedded the form on another page: http://kunstroute65.nl/test/

    for you to check why the submit button is not working when the form is embedded...

    Thanks, Shirley

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    JotForm Support

    Answered by Mike on September 12, 2016 at 08:50 PM

    It seems that your oembedded form is not submittable due to wordpress restrictions. I would like to suggest wordpress embedding method from the following video guide:

    https://vimeo.com/144260113

    Text version of the guide:

    Adding forms to Wordpress.org version

    Please give it a try and let us know if you need any further assistance.

  • Profile Image

    Answered by ReneeR1205 on September 15, 2016 at 02:29 AM

    Hi there, this doenst work for me and I'm having the same problems!!
  • Profile Image
    JotForm Support

    Answered by Chriistian on September 15, 2016 at 03:33 AM

    Hello @ReneeR1205. To better assist you, I have moved your question to its own thread. Please follow this link to view your thread: https://www.jotform.com/answers/932775. Thank you.