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Why I'm not receiving submissions to my email?Asked by Renuka89 on September 21, 2016 at 01:34 AM
It was working totally fine untill sunday. but I havent been receiving the submissions sent in since monday onwards. It is in my jotform when I log in but it doesn't get sent to my email address taht i have linked together. Is there something wrong from your side? Please advice!
We're sorry for this inconvenience.
I checked our logs and I see that your email ended in our Bounce list. The reason is below:Reason(s) : smtp; 503 This mail server requires authentication when
I removed it from our Bounce list so you will be able to receive submissions now.
If you have any further questions please let us know.