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    Form Analytics: Ability to export the info shown in the tool.

    Asked by emiliomartin84 on September 22, 2016 at 06:13 PM



    In order to analyze some parameters of our visitors we would like to export data exposed in section form Analysis.

    This would tremendous useful to gain knowledge about questions like, at what time we receive more visits, at what do we sales more, etc... 

    So if you could send to us a csv file with the information about the traffic of our form it would be superb.

    Thanks in advance.

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    JotForm Support

    Answered by Kevin_G on September 22, 2016 at 07:23 PM

    We have an analytics tool that helps to view all the info about the traffic in your form, views and location where the form was viewed, here is the link to our tool: https://www.jotform.com/form-analytics/ 

    Unfortunately, there is no a way to download this info as report. 

    You can only generate reports from your submissions, know the IP address, date and submitted info as well, please take a look to the guide that will help you to create reports in JotForm: How-To-Create-Form-Reports-in-JotForm

    But reports do not include info about views or other info included in the Form Analytics tool; however, if you would like to have the ability to download a report with the info shown in the Form Analytics tool, please let  us know, we will be glad to forward your thread to our second level as a feature request. 

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    Answered by emiliomartin84 on September 23, 2016 at 05:50 PM

    Hi Kevin,

    We've already used the functionality provided in your Form Analytics page.  Although it's still in beta I think that there are some room to make some essential improvements. 

    1. The detailed information provided at the bottom of the page always contains 20 registers at most, no matter the period selected neither the kind of metric (form views, conversion rate)

    2. As I said before, there is no way to export  the high-valued information showed in Form Analytics tools. So please forward my feature request to your second level.


    Thank you.  

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    JotForm Support

    Answered by Kevin_G on September 23, 2016 at 07:44 PM

    Thank you for your comments about the Analytics tool, it is very important for us to know how you think it could be enhanced. 

    I will forward this thread now as a feature request, please to note that we cannot provide an ETA about when it could be available; however, we will update you via this thread as soon as we receive news regarding this feature. 

    Regarding to your second report about the tool showing only 20 entries, I have moved it to another thread in order to properly escalate it to our second level, it can be found here: https://www.jotform.com/answers/940766 

    We will assist you on that thread as soon as possible.