What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Braintree integration: Ability to enable variable billing to override the existing subscription plans.

    Asked by Mendelpopack on September 22, 2016 at 07:07 PM
    Their API supports variable billing which overrides whichever plans are already in there. However, it needs to be set in motion by the form system that we use - in this case Jotform. Does Jotform have the ability to work with the Braintree API to enable this option?
    braitree braintree
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    JotForm Support

    Answered by Kiran on September 22, 2016 at 07:13 PM

    Do you mean to say that the variable payments with subscription plans? Could you provide us with an example of your requirement? I see that there are Payment types available with user defined amount and collecting donations. 

    Please provide us with more information so that we can forward the thread to our backend team for evaluation.

    We will wait for your response. Thank you! 

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    Answered by Mendelpopack on September 22, 2016 at 11:45 PM
    I have a donation form that asks donors to select a predefined amount to contribute on a monthly basis.
    There are currently five or six predefined options.
    If a potential donor would like to give an amount that is not one of the existing options, I would like there to be an option called "other amount" in which they can determine the exact amount they'd like to give on a recurring monthly basis.
    Braintree have told me that their API allows for this.
    ...
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    JotForm Support

    Answered by Chriistian on September 23, 2016 at 12:27 AM

    Thank you for the information. I have now raised this request to our developers. I can't provide you with an ETA for when this feature may be implemented, as it still depends on the popularity of the request. But we will let you know on this thread if there are any updates. Regards.