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    Using the Test Email button in the Notification wizard

    Asked by corpruitt on September 26, 2016 at 10:50 AM

    I'm trying to update who receives a notification email. I change the email address, however when I do a test email it goes to a different email address.

    Can you please help?

     

    Screenshot
    email different different email a
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    JotForm Support

    Answered by Jan on September 26, 2016 at 12:14 PM

    Please take note that when you use the "Test Email" button, the test notification will always be sent to the user account's email address. You have to open the actual form and do a test submission to verify if the recipients are working properly.

    Related guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Feel free to contact us if you need any further assistance. Thank you.