I am not receiving my forms

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    ssmith690
    Asked on September 27, 2016 at 11:06 AM

    I am not receiving forms as they are being submitted.  I've had @jotform.com white listed with our server so I should receive anything from .jotform.com.

     

    I've tried creating new forms and sending test and am not receiving them.  I have disabled them

  • Profile Image
    berkay
    Answered on September 27, 2016 at 11:08 AM

    Hi,

    It looks your mail address is in our bounce list.  I have removed you from bounce list. You should receive mails now. 

    You can check if the email is in the bounce list or not with the help of this guide anytime: How-to-Remove-Your-Email-Address-from-Bounce-List.

     

    Thanks for using JotForm,

    Regards.