- weddingyearAsked on September 28, 2016 at 11:36 AM
when i click the pay now button on a paypal form, it remains with the "please wait" on the button and nothing happens.
- JotForm SupportJanAnswered on September 28, 2016 at 01:59 PM
I was able to replicate the issue. It got stuck on "Please wait.." message upon submission.
Please try to re-embed the form using the Iframe method. This will prevent script conflicts between the webpage and the form. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code
Hope that helps. Thank you.
- weddingyearAnswered on September 28, 2016 at 02:10 PM
Thank you so much! this solved the problem.
- JotForm SupportJanAnswered on September 28, 2016 at 03:33 PM
Glad to hear that. If you need anything else, let us know. Thank you.