- larryaustinAsked on September 29, 2016 at 12:17 PM
Hi, on my form after someone enters their information, they then click on the paypal button to make a donation and it takes them to the paypal checkout page. However, the information that they submitted on the form does not get saved or sent to us. Do you know how they can save their information and pay?
- JotForm SupportMike_GAnswered on September 29, 2016 at 02:04 PM
It is because it will stay in your Incomplete Payment wizard that you can access in your form's submission page until the payment is completed.