Not getting notifications

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    Asked on October 01, 2016 at 11:22 AM

    Hi, we stopped receiving notifications when people fill out our forms. Everything looks okay with the notification set up. Can you take a look and see what might be the problem? Thank you. 

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    Answered on October 01, 2016 at 06:37 PM

    That's the reason why you're not getting any notifications. The email is in the bounce list. I went ahead and removed the email from it. You should be getting notifications now. 

    Check this guide to learn more on how to address concerns for emails landing in the bounce list:

    Let us know if you need further assistance.