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hkiteAsked on October 3, 2016 at 12:58 AM
Why my email has always been moved to the bounce every few months, even I had removed it for few times.
It makes me missed some very important notification. This feature makes huge disadvantage to the users, to be honest.
Can you fix it?
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RoseReplied on October 3, 2016 at 2:19 AM
We are sorry for the issue you have been experiencing for a while.
There could be several reasons why your e-mail has moved to our bounce list. However, you can find more detail about our recommendation to avoid bouncing related issue at following guidance.
https://www.jotform.com/help/208-How-to-Prevent-Email-Bouncing-Related-Issues
If you have more questions, please feel free to contact us. We would be pleased to assist you for any issue you may have.