Bounce List Issue

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    Asked on October 03, 2016 at 12:58 AM

    Why my email has always been moved to the bounce every few months, even I had removed it for few times.

    It makes me missed some very important notification. This feature makes huge disadvantage to the users, to be honest. 

    Can you fix it? 

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    Answered on October 03, 2016 at 02:19 AM

    We are sorry for the issue you have been experiencing for a while. 

    There could be several reasons why your e-mail has moved to our bounce list. However,  you can find more detail about our recommendation to avoid bouncing related issue at following guidance.

    If you have more questions, please feel free to contact us. We would be pleased to assist you for any issue you may have.