Form collapse arrows on my form don't appear in browser

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    Asked on October 05, 2016 at 05:10 PM

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    Answered on October 05, 2016 at 10:01 PM

    May I suggest to please try first re-embedding the form  on your website using instead its iframe published code

    User guide: Getting-the-form-iFrame-code

    The issue you were having was most likely due to script conflict the form was having against the existing scripts on your website. Using the iframe code of the form should fix this issue.

    Let us know if issue remains.





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    Answered on October 06, 2016 at 11:45 AM
    Thanks. I tried this, but still no arrows on the tabbed panels…
    Sarah Brachman, Manager of Communications
    Independent Educational Consultants Association
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    Answered on October 06, 2016 at 02:15 PM

    I believe you are referring to the form collapse arrows.

    The container where the form is embedded is smaller that the width of the form. It is the reason why the form collapse arrows are not showing. Please insert this CSS code to decrease the form's width:

    .form-all {
       width: 590px !important;

    Here's a guide on How-to-Inject-Custom-CSS-Code.

    Let us know if you're still having issues. Thank you.