What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Yes, you can choose to pay annually for your subscription plans.
It looks like your next monthly bill is on the 28th of October. I can offer you two options for this transition.
1- If you want to change your paying method right away, we can downgrade your subscription plan to free and arrange a partial refund for this month,
2- Or you can wait till 27th of October and then downgrade your subscription to free plan yourself,
The following step for these two options are the same.
When you are upgrading your subscription plan to bronze again, you can choose your payment schedule as yearly, as shown in the attached screenshot:
Please do let us know which option you prefer. We will be waiting to hear from you.