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    With Stripe interface, can I hide the Stripe Customer ID?

    Asked by AshevilleChoralSociety on October 13, 2016 at 10:26 AM

    I'm using the Stripe interface to sell multiple products on one form.  On the Thank You screen, and in the Auto Responder email, I want to include the {Products} field, so customers know we received their order.  But that includes a link to the Stripe Customer id, like this:

          Stripe customer ID: cus_9MGCD0VLqdRTXu

    If the customer clicks on that link, they get a Stripe signon screen.  Not a security problem, because of course they don't know our Streip signon creditials.  But still looks strange, and could be confusing.

    Is there any way to suppress display of the Stripe customer id?



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    JotForm Support

    Answered by EltonCris on October 13, 2016 at 01:19 PM


    Try to separate the payment data using payment tags. That is explained on this guide https://www.jotform.com/help/231-How-to-Strip-Payment-Labels-and-Separate-Payment-Info-on-Email-Alerts.

    Example: If you want to show the products data only, you can use


    Where {myProducts} is the payment field tag.

    If you need further assistance, let us know.