What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am trying to integrate my MailChimp account

    Asked by UPmarket on October 15, 2016 at 12:46 AM

    Hi I have created a new api key and have cut and paste it into the integration screen and it isnt accepting the API key.

    If you help point me in the right direction on this please.



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    JotForm Support

    Answered by EltonCris on October 15, 2016 at 04:07 AM


    I suggest you check this guide on how to properly integration JotForm with MailChimp.


    So far upon checking, the MailChimp Integration is working just fine.

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    Answered by UPmarket on October 15, 2016 at 04:44 AM
    Hi elton
    That's really strange as it isn't authenticating the API key my side so I can proceed any further
    Sent from my iPhone
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    JotForm Support

    Answered by Jan on October 15, 2016 at 06:55 AM

    May I know what browser are you using? It is possible that your browser are not allowing any pop-ups. If you have a browser add-on or extension that blocks pop-up scripts like AdBlock, you might want to disable them for the meantime. 

    If it is still the same, please try using another browser just to check if it will work or not.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Let us know if you're still having issues. Thank you.