I am trying to integrate my MailChimp account

  • UPmarket
    Asked on October 15, 2016 at 12:46 AM

    Hi I have created a new api key and have cut and paste it into the integration screen and it isnt accepting the API key.

    If you help point me in the right direction on this please.

    Thanks

    Anne

  • Elton Support Team Lead
    Replied on October 15, 2016 at 4:07 AM

    Hi,

    I suggest you check this guide on how to properly integration JotForm with MailChimp.

    https://www.jotform.com/help/163-How-to-Integrate-with-MailChimp

    So far upon checking, the MailChimp Integration is working just fine.

    I am trying to integrate my MailChimp account Image 1 Screenshot 20

  • UPmarket
    Replied on October 15, 2016 at 4:44 AM
    Hi elton
    That's really strange as it isn't authenticating the API key my side so I can proceed any further
    Anne
    Sent from my iPhone
    ...
  • Jan
    Replied on October 15, 2016 at 6:55 AM

    May I know what browser are you using? It is possible that your browser are not allowing any pop-ups. If you have a browser add-on or extension that blocks pop-up scripts like AdBlock, you might want to disable them for the meantime. 

    If it is still the same, please try using another browser just to check if it will work or not.

    I will clear your form cache so that your forms will be refreshed from our servers.

    Let us know if you're still having issues. Thank you.