- JotForm SupportRoseAnswered on October 20, 2016 at 02:47 AM
We are sorry for this issue.
When I checked your submission for this form. I forwarded this issue to our developer. If he can be fixed, you will be notified via this thread.
If you have more questions, please feel free to contact us at anytime.
- JotForm SupportRoseAnswered on October 21, 2016 at 06:53 AM
Thank you for your patience and understanding.
Unfortunately, I do not have good news for you. Those submission were not restored by our developers. The only way to find the notification e-mail for them and import those data to submission page or edit them manually.
If you have more questions, please let us know.
- nctennisAnswered on October 21, 2016 at 01:19 PM
Currently, only the individual who is submitting a registration receives a notification email from JotForm. Therefore, there's nothing we can do to restore the submissions.
- JotForm SupportdavidAnswered on October 21, 2016 at 02:35 PM
It looks like the data for those submissions may be lost. Were there payments received for those submissions? If so, the email address for the submitter may have been included in the payment details. That may be the only way to get some of the data for those submissions.