What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a problem with email notifications?

    Asked by rafolkers on October 20, 2016 at 12:41 PM

    My notifications have stopped coming through, to four email accounts. Is there an issue?

     

    problem email notifications email a
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    JotForm Support

    Answered by Jan on October 20, 2016 at 03:01 PM

    No, we are not having issues in regards to receiving email notifications. I checked this form (https://www.jotform.com/form/20100151404) and I found out that one of the email recipient is in the bounce list.

    I have removed it from the bounce list. You should be able to receive new notifications now.

    Please check these guides related to your issue:
    Why-I-am-not-Receiving-Email-Notifications
    How-to-Prevent-Email-Bouncing-Related-Issues

    If you're still having issues, please let us know. Thank you.