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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We would like to print off an invoice paid to you on the 15th September 2016 for £108.49.

    Asked by Stephen Tombs  on October 24, 2016 at 06:54 AM

    Invoice required after payment on the 15th September 2016 for £108.49.

    Please advise as we have realised this invoice is nothing to do with our account : Username stainlesssteel

    Could this payment been have made on our account: Username walkinwardrobe ? if so we do not have the access password for this ?

    Please advise

    Stephen Tombs

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    Answered by Boris on October 24, 2016 at 09:37 AM

    Hi Stephen, you can check the invoices of your JotForm account by logging into it, and then following this guide:


    Your account with username stainlesssteel indeed had a payment of $139 USD (which is about £108.49 when exchanged), so you should be able to access this invoice by simply logging into your account and following the above guide.

    Please let us know should you need further assistance.