How can I remove the JotForm branding on email notifications?

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    JotToni
    Asked on October 26, 2016 at 04:14 PM

    Hi I wanted to know if there is a way to completely white label the forms we create so they have no mention of Jot form but instead mention our company? 

    Right now when a form is sent the response email says,

    "Powered by Jot form"

    The sender email is, JotForm <noreply@formresponse.com>

    "Create your own form today!" and links to JotForm 

    And it also shows, "<https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png> in the subject line of the message. 

    Can these be removed? 

    Thank you, 

    Toni

  • Profile Image
    Jim_R
    Answered on October 26, 2016 at 08:35 PM

    Hey Toni, see my answers interspersed below:

    "Powered by Jot form"

    "Create your own form today!" and links to JotForm

    And it also shows, "<https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png> in the subject line of the message.

    All the three items you listed above can be changed on the actual Notification and Autresponder template.

    Just click EMAILS at the top > place your mouse over the Notification (orange) or Autoresponder (green) > EDIT > then change the body/template of the email as you see fit.

    Related guides: Setting-Up-Email-Notifications | Creating-a-Form-Autoresponder 

    The sender email is, JotForm <noreply@formresponse.com>

    I have moved this question to a separate thread https://www.jotform.com/answers/972840 We'll have it addressed there shortly.