Why submissions are not coming to my email?

  • SDRVC
    Asked on October 28, 2016 at 3:00 PM

    It seems that the notification emails are not making it to us

    Page URL: https://form.jotform.com/63015998019159
  • Nik_C
    Replied on October 28, 2016 at 6:58 PM

    We're sorry for this inconvenience.

    I checked your email in our logs and I found out that your email ended in Bounce list. The reason is below: 

    Reason(s) : smtp; 554 5.7.1 The message from (<010001580757889d-d0fc4798-456f-4bf6-9b81-252999043970-000000@amazonses.com>) with the subject of (REI Bernardo Summit Trail Volunteer Event - January 14 2017) matches a profile the Internet community may consider spam. Please revise your message before resending.

    I removed your email from our Bounce list so your submissions will go through now.

    I would advise you to check this guide on how to prevent this issues.

    If you have any further questions please let us know.

    Thank you!