What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I get a refund to reflect the education discount?

    Asked by ResearchMail on October 31, 2016 at 02:26 PM


    We applied and were approved for the education discount on 10/28/16, however I had to upgrade before the discount was approved because we needed to look at our submissions.  Can we get the discount refunded to the credit card we used for payment?



    Julie Crook

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    JotForm Support

    Answered by Welvin on October 31, 2016 at 05:48 PM

    Please check my reply to your first thread: https://www.jotform.com/answers/976614