What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to submit the form

    Asked by drumlord1976 on November 01, 2016 at 02:03 PM

    I just imbedded a form and it is not working, it is stuck, saying please wait. This is a Wordpress, and I installed the plug in.

    Page URL:

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    JotForm Support

    Answered by Jan on November 01, 2016 at 04:28 PM

    I opened your webpage and I did a test submission. It was successful, it redirected me to the Thank You page after I hit the Submit button. Here's a screenshot:

    If the issue persist on your end, please try to re-embed the form using the Iframe method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code. This will prevent script conflicts between the form and the webpage.

    Hope that helps. Thank you.