What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I'm not receiving submissions to my email?

    Asked by TKoruma on November 05, 2016 at 08:21 AM

    Sayın yetkili,

    Ben size üye oldum. Adım Mehmet Barak, ödeme de yaptım.  e-posta adresim: sikayeticozelim@yahoo.com.  kullanıcı adım: Kullanıcı adı: TKoruma, şifre: Cozeriz2016..

    Formu yapıyorum. Gönder diyorum.. Gönderir gibi yapıyor ama icraat yok..Bir engelleme mi oluyor acaba. Böyle bir engel varsa kaldırır mısınız lütfen. Saygılar.


  • Profile Image
    JotForm Support

    Answered by Nik_C on November 05, 2016 at 04:32 PM

    I'm assuming that you're referring to receiving submissions to your email. 

    I checked your email in our logs and I saw that it ended in our Bounce list, the reason is below:

    Reason(s) : Complain about message from AmazonSES

    I removed it from our Bounce list so you will be able to receive submissions now.

    Please check this guide on how to prevent this kind of issues.

    We're sorry for this inconvenience, if you have any further questions please let us know.

    Thank you.