Still not recieving email with new submissions

  • allfurlove
    Asked on November 5, 2016 at 10:19 PM

    I see a test was done but I did not receive email

  • David JotForm Support Manager
    Replied on November 6, 2016 at 10:19 AM

    The recipient email of your form: http://www.jotform.us/form/21905257146150, was in bounce list: https://www.jotform.com/help/262-How-to-Remove-Your-Email-Address-from-Bounce-List 

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    It has now been removed from bounce list, so this should solve the problem. In addition to this, please check your spam/junks folder, and if you find any email coming from JotForm, make sure to mark it as NOT SPAM:

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    Let us know if you need more help, we will be glad to assist you.